After Student Success Scholarship applications have closed, we will inform all students of the outcome of their application by email about a month after the closing date. This email will also detail when the payment will be made (provided you have provided valid bank details), students that have not provided bank details may receive their payment at a later date.

I haven’t provided my bank details

If you haven’t provided your bank details, please go to My Student Record, go to the ‘Scholarships’ tab and click on the link to change or update your bank details. Please note we are not able to access bank account information or confirm the details you have provided. If you are unsure if you have provided us with your bank details or what details you have provided, you can re-submit them by going to My Student Record. The bank details page may not work properly on a mobile phone so you should use a laptop or PC to do this.

I have a question about my application

Please contact us via Hallam Help. If you have contacted us already with a question about your application, you do not need to contact us again. We receive very high volumes of enquiries before and after closing dates, will respond to you as soon as we can.

I still need to submit evidence

If we have asked you to submit further evidence and haven’t done so before the closing date, you will not be able to access your application again. If you do have outstanding evidence to provide we will contact you with instructions as to what to do.

I have missed the deadline to submit

If you have not submitted your application by the closing date, there may be other opportunities to apply. More information about this, including application dates can be found here.