If you are experiencing difficulties which are having a significant impact on your ability to complete your assessments and you don't think a short extension will help, you may want to consider submitting a Request to repeat an assessment attempt (RRAA) via My Student Record. This is a request to undertake your assessment at a later date during the reassessment period (usually in July for standard courses).
Before you do this we strongly advise you to speak to your Student Support Adviser and watch the guidance video to ensure that you understand how to submit a request and what documents you need. You must submit your request within 5 working days of the submission deadline / date of exam and upload evidence to corroborate the nature and timing of your circumstances. It is unlikely that your request will be approved without relevant evidence.
The Extenuating Circumstances Panel will consider your request and you will be informed of their decision by email and MSR will also be updated. Further information is available within the Extenuating Circumstances Policy.
Students with Learning Contracts
If your circumstances relate to your disability, mental health condition or medical condition and you have a Learning Contract then it may not be necessary to submit a RRAA – you should be supported through your Learning Contract. You must contact your Student Support Adviser in order to manage the reasonable adjustments stipulated in your Learning Contract.
* Please note that in response to the current Covid-19 situation, the definition of extenuating circumstances has been extended to include all Covid-19 issues - illness, self-isolation, IT issues due to remote working, accessibility of learning and research materials, unexpected childcare. Evidence for all Covid-19 related issues is not required, nor for any other medical-related issues. Evidence is required for all non-medical issues not related to Covid-19.
You can access the online RRRA form via a smartphone. If you are having difficulties, please contact a Student Support Adviser via Hallam Help at firstname.lastname@example.org or on 0114 225 2222.