Follow these instructions to set up your SHU email on your mobile devices.

Password MUST be 8 characters or more. If it isn't, it needs to be changed

  • Open your mobile device's default browser and login to your email account on
  • Select Settings > Forwarding and POP/IMAP
  • Under IMAP access, select enable IMAP
  • Save changes
  • Find the mail client on your mobile device
  • Select Setup as Gmail account / IMAP account
  • Enter student email address, e.g.
  • Set IMAP server as
  • Username must use the format

Possible errors

A common cause of being unable to add your account to your device is your current password being too short. Please ensure your password is at least 8 characters long and try the process again. If this does not resolve the issue double check or reset your Google account settings in case you have unintentionally changed a setting. If you are still receiving an error please try the process again in a few hours or contact IT Help. It may be that your device does not support Google accounts.

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